We inform those inquiring directly through an Otthon Centrum Real Estate Consultant (e.g., inquiries on advertisement portals, walk-ins at Otthon Centrum Offices, direct contacts by real estate consultants) (hereinafter referred to collectively as Inquirer or Data Subject) about the personal data managed by the Otthon Centrum Network, our practices related to the processing of personal data, the organizational and technical measures taken to protect personal data, as well as the rights of the data subjects and how these rights can be exercised.
1. Data Controller(s):
The Otthon Centrum Network, which includes the following companies:
- The Otthon Centrum Franchising Ltd. (headquarters: 1023 Budapest, Lajos Street 28-32. Phone: +36 1 487-3300, email: ugyfelszolgalat@oc.hu, https://www.oc.hu/ ) a member of the Otthon Centrum group of companies
- Companies authorized to use the brand name and in a franchise relationship with Otthon Centrum Franchising Ltd., Franchise Partners
- The HC Központ Kft. Ltd. (headquarters:1023 Budapest, Lajos Street 28-32. Phone: 36 1 430 3120, https://www.oc.hu/hitel/ochcbemutatkozas) a member of the Otthon Centrum group of companies
- The Otthon Centrum Solutions Ltd. (1023 Budapest, Lajos Street 28-32., Phone: +36 1 487 3334, +36 70 454 0025, email: info.solutions@oc.hu, website: https://www.oc.hu/iroda/otthon-centrum-solutions-kft), a member of the Otthon Centrum group of companies.
- OC Finance Insurance Brokerage Ltd. (headquarters: 1023 Budapest, Lajos Street 28-32., company registry number: 01-09-730023), a member of the Otthon Centrum Group of Companies.
The members of the Otthon Centrum Network are joint data controllers according to the agreement between them, which means that the purposes and means of data processing specified in this data protection notice were determined jointly.
The data processing practices of the Otthon Centrum Network are based on the General Data Protection Regulation (EU 2016/679) of the European Union, as well as the 2011 Hungarian Act CXII on Informational Self-Determination and Freedom of Information.
2. Types of Data Processed, Purpose of Data Processing, Those with Access Rights
|
Data Subjects |
Data Processed |
Purpose of Data Processing |
Who has access to the data? |
|
Property Seekers Inquiring |
- name - email address - phone number - search parameters |
Providing real estate brokerage services under the Otthon Centrum brand by Franchise Partners, including sending property offers to the Inquirer by email and/or phone, and contacting the Inquirer. |
The Inquirer's personal data - Otthon Centrum Franchising Ltd and - the Franchise Partner within the Otthon Centrum Network, or the real estate advisor or other collaborator who is in a legal relationship with the Franchise Partner and has a property matching the inquirer's search in their portfolio, or has the specific property sought by the Inquirer in their portfolio. |
|
Marketing Inquiries |
- name - email address - phone number - search parameters |
Providing direct marketing information about the services of the Otthon Centrum Network and its associated companies via phone, email, or electronic newsletter, especially - information related to financial products/services mediated by HC Center Ltd. - information about appraisal services provided by Otthon Centrum Solutions Ltd. or about ordering energy certificates through it - information about investment and/or insurance products brokered by OC Finance Insurance Brokerage Ltd. |
- Otthon Centrum Franchising Ltd, and - HC Center Ltd. and its subcontractors in contractual relationship for financial service mediation, and - Otthon Centrum Solutions Ltd, - OC Finance Insurance Brokerage Ltd. and its subcontractors in contractual relationship for brokerage activities. |
3. Legal Basis for Data Processing
The legal basis for data processing is the voluntary consent of the Inquirer.
4. Duration of Data Processing
Data processing begins on the day the Inquirer contacts a Real Estate Consultant. It continues until the Inquirer withdraws consent to the stated data processing purposes, but not longer than 2 years from the Inquirer's last search activity. Thereafter, the personal data of the data subjects are deleted by the data controllers.
5. Data Processors
Data processors are natural or legal persons who manage personal data of the data subjects on behalf of the Data Controller based on a written contract. Data processors do not make independent decisions and act only according to the instructions received from the Data Controller.
In relation to the services and data processing referred to in this notice, the data processors of the Otthon Centrum Network are collaborators in contractual relationship with Otthon Centrum Franchising Ltd., Otthon Centrum Solutions Ltd., the Franchise Partners, HC Center Ltd., or OC Finance Insurance Brokerage Ltd., performing activities such as real estate consulting, office management, administrative tasks, credit and insurance mediation, and appointed appraising.
6. Rights of the Data Subjects
The data subject has the right at any time to request information from all members of the Otthon Centrum Network about the processing of their personal data, and may request the correction, deletion, or restriction of processing of their data.
The data subject has the right to withdraw at any time the consent to data processing given to the Otthon Centrum Network.
Our clients can prohibit the sending of further newsletters, offers by clicking the unsubscribe link found at the bottom of the newsletters, offers sent by us. Please note that if our client wishes to prohibit the sending of further email newsletters, offers, or other inquiries, it is necessary to unsubscribe for all the email addresses provided by them.
7. Legal Remedies
The data subject may contact the Otthon Centrum Network with any questions, comments, or complaints related to data processing by sending an email to ugyfelszolgalat@oc.hu email address.
In case of grievances related to the processing of their data, the data subject may submit a complaint to the National Authority for Data Protection and Freedom of Information (1125 Budapest, Szilágyi Erzsébet fasor 22/c., postal address: 1530 Budapest, Pf. 5., phone: +36 (1) 391-1400, Fax: +36 (1) 391-1410, email: ugyfelszolgalat@naih.hu), or initiate a lawsuit at the court of competent jurisdiction according to their place of residence (place of stay).